Privacy Policy

Last updated: December 2024

1. Information We Collect

At Zellion, we collect information to provide better services to all our users. We collect information in the following ways:

Personal Information

  • Name, email address, and phone number when you create an account
  • Profile information and preferences
  • Search history and saved properties
  • Communication records with agents and support

Usage Information

  • Device information and IP address
  • App usage patterns and feature interactions
  • Location data (with your permission)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your property search experience
  • Connect you with relevant real estate professionals
  • Send you updates about properties and market trends
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With real estate professionals: When you express interest in a property
  • With service providers: Who help us operate our platform
  • For legal reasons: When required by law or to protect rights
  • Business transfers: In case of merger or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for core functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for personalized content

You can control cookie settings in your browser preferences.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@zellionhomes.com

Phone: +260 972 841 363

Address: San Francisco, CA