Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using the Zellion platform, mobile application, or website ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you represent that you are at least 18 years old or have parental consent.

2. Description of Service

Zellion provides a real estate platform that connects buyers, renters, sellers, and real estate professionals. Our Service includes:

  • Property search and listing tools
  • Communication tools between users and agents
  • Financial calculators and tools
  • Market data and analytics
  • Virtual tours and property media

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or collect data
  • Impersonate others or provide false information
  • Engage in spam or unsolicited communications

5. Content and Intellectual Property

Our Content

The Service contains content owned by Zellion, including text, graphics, logos, software, and other materials. This content is protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, and distribute your content in connection with the Service.

Third-Party Content

Property listings and related content are provided by third-party real estate professionals. We do not guarantee the accuracy or completeness of such content.

6. Real Estate Transactions

Important disclaimers regarding real estate transactions:

  • Zellion is a platform that connects users with real estate professionals
  • We do not provide real estate brokerage services
  • All transactions are between users and licensed real estate professionals
  • Property information is provided by third parties and may not be current
  • Users should verify all information independently
  • We recommend working with licensed professionals for all transactions

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

8. Disclaimers and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by law, Zellion shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Maximum Liability

Our total liability to you for any claims related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Zellion, its affiliates, officers, agents, and employees from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit to the Service

10. Termination

Either party may terminate these Terms at any time. Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and associated data
  • Provisions that should survive termination will remain in effect

We reserve the right to terminate accounts for violations of these Terms without prior notice.

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration rather than in court, except for certain types of disputes specified in our full arbitration clause.

Class Action Waiver

You agree that any arbitration or court proceeding will be limited to the dispute between you and Zellion individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

12. General Provisions

Entire Agreement

These Terms constitute the entire agreement between you and Zellion regarding the Service and supersede all prior agreements.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

We may assign these Terms and our rights hereunder without your consent. You may not assign these Terms without our written consent.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify users through the Service or by email
  • Provide at least 30 days notice for material changes

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@zellionhomes.com

Phone: +260 972 841 363

Address: San Francisco, CA, United States